EBC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when our web sites, you can be assured that it will only be used in accordance with this privacy statement.
EBC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 1, 2002.EBC guarantees never to send you SPAM and that EBC will never give your information to any third party without your permission. We wouldn't like our personal information flying around either!
The data we collect
We collect the following information:
- Contact information including email address
- Demographic information such as qualifications, preferences and interests
- Other information relevant to answering enquiries or processing course applications
Communication opt out
Should you decide to stop communicating with EBC, you may do so at any time by updating the relevant parameter in your personal details section. If you opt out, EBC will close our communication channel with you, but you can reactivate communications at any time.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What we do with the information that we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise our web sites according to your interests.
Links to other web sites
Our web sites may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other web site. EBC is not responsible for the protection and privacy of any information which you provide whilst visiting these sites and these sites are not governed by EBC's privacy statement. You should always exercise caution and look at the data privacy statement applicable to the web site in question.
If EBC starts using cookies 1) we'll let you know and 2) this is how we'll use them.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web sites in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with better web sites, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you decline a cookie, it may prevent you from taking full advantage of our web sites.
Deleting your personal information
You may at any time request that we completely delete your information from our files. In order to make sure that it's really you making the request, you must send your written and signed request (original not a copy) to us at: EBC Servicios Lingüísticos Europe, Calle Orense 16, 2E, 28020 Madrid, Spain.
Warning: If you choose to delete all of your personal information, you will no longer be able to use EBC's English teaching job placement assistance programme.
Controlling the content of your CV/resume in EBC's student management system
As part of EBC's English teaching job placement assistance programme you will be given access to EBC's Student Management System. Within the Student Management System you may enter your CV/resume. The CV/resume is distributed to language schools at your request. You are in full control of your CV/resume so EBC is not responsible for its content or any consequences arising from it being distributed to language schools. You have full control over your CV/resume and may change it or delete it whenever you wish.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Spanish Data Protection Act.
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Calle Orense 16, 2E
28020 Madrid, Spain.
(+34) 915 553 975
US Toll free phone
1 888 393 4015
UK Toll free phone
0800 845 6719
(+34) 917 702 112